Our Returns Policy
We are very sorry that you need to return an item to us. Please use our website to register your return and for assistance in arranging a courier to collect it from you. Our returns policy in full: 1 Order confirmations are sent as each order is ...
How do I Track my Orders?
1. On the homepage, click ‘Sign in’ at the top-right corner of the page and log into your account. 2. Go to your Account Dashboard by clicking on the ‘Account’ button in the top-right corner of the page. 3. Click on ‘Track Orders’. 4. On this page ...
Product Information: Size Guides
Product pages now have all the information you need in one place. From the materials they’re made from, to size guides and colour options. Size Guides 1. Find the product you want to order using the search bar at the top of the page or browse our ...
How can I try on a dress I saw on the website?
We have stockists across the UK, Ireland, USA and beyond, so you can be sure to find a Richard Designs stockist located near to you. Please visit the find a stockist page to locate your nearest featured stockist.
How far in advance of my wedding should I buy my dress or accessories?
We always do our best to get you what you need in time for your wedding or special event. Speak to your Richard Designs retailer to discuss your timescales and the options available. Dresses Our dresses are all made to order, and we are able to ...